Shipping policy

Last updated: July 2026

Where we deliver

We deliver Australia-wide. At launch we ship within Australia only. We deliver to most street addresses; we're not able to ship to PO boxes or parcel lockers.

Delivery times

Delivery times vary depending on your location and the carrier. Most orders are dispatched promptly from within Australia, and you'll receive tracking as soon as your order ships.

Shipping cost

Shipping is calculated at checkout based on your delivery address and the size and weight of your order. You'll always see the exact shipping cost before you pay — no hidden fees, and the amount you see is the amount you pay.

Tracking

You'll receive a tracking link by email as soon as your order ships, so you can follow your parcel to your door.

Split shipments

If you order several items, they may occasionally arrive as separate parcels. You'll get tracking for each parcel, and you never pay extra shipping for a split order.

If your order is taking longer than expected

If your order is taking longer than you expected, email hello@tidbit.com.au with your order number. We'll chase it up with the carrier and keep you posted until it's sorted.